Someone said to call Regional Center. We’ll help you get ready.
Someone told you to “call Regional Center” but nobody explained what that means or what happens when you do. Maybe your pediatrician mentioned it, or another parent brought it up, and now you’re staring at a phone number wondering what to say.
Regional Centers are the gateway to services for people with developmental disabilities in California, respite care, therapy, service coordination, and more. But the intake process can feel confusing, and many families don’t realize what they can ask for or what documentation to bring. If your Regional Center denies or reduces a service, you have the right to file a formal complaint , called a grievance, directly with them.
How we’ll get you ready for that first call
Access Navigator walks you through what Regional Center intake looks like step by step, what to expect on the first call, what documentation helps your case, and what services your family may be able to access once connected. It helps you go in prepared instead of guessing.
If you already have an assessment, diagnosis letter, or other documentation, you can upload it during the conversation and the tool will help you understand how it connects to Regional Center eligibility.
New in 2026: Your right to Regional Center records
As of January 2026, California Regional Centers are subject to the California Public Records Act (AB 1147). This means families can formally request records related to their child’s case. Access Navigator can help you understand what this means for your situation.
Know your way forward. See your next step.
Free. Private. 10 minutes.
Want to understand this process before you start? Read our guides ›